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Allview Electrical Ltd (company no. 14345915, registered at 1 Burrs Hill Cottage, Horsmonden Road, Brenchley, Kent TN12 7AT) is the data controller for the information described here. This policy explains what we collect, why, and your rights under UK data protection law.
Last updated: August 2026
Your name, phone number, email address and the details of your enquiry — whether that comes by our website form, phone, email or WhatsApp.
Contact details, site addresses, quotes, invoices, and the records of the work we carry out — including test results and certificates we’re required to keep.
Analytics about how our website is used — pages visited, how you found us, and interaction data such as heatmaps and session recordings — collected through cookies and similar technologies.
We use your information to respond to enquiries and provide quotes; to carry out, certify and notify our work (for example to Building Control through our NAPIT registration); to invoice and keep proper business records; to provide aftercare and honour warranties; and to improve our website and the way we reach new customers.
We promote our services online, including through platforms such as Google Ads, and we use conversion tracking to understand which advertising leads to genuine enquiries.
To make our advertising more relevant and efficient, we may also share limited contact details from our enquiry and customer records — such as email addresses or phone numbers, in hashed (encoded) form — with advertising platforms such as Google. These platforms use this data to help us measure ad performance, show our ads to the right people, avoid showing ads to existing customers unnecessarily, and reach new audiences similar to our customers. They are not permitted to use it to identify you for other advertisers.
We rely on our legitimate interest in promoting our business efficiently as the legal basis for this. You can object at any time — contact us using the details below and we’ll exclude your information from this use.
Our website uses Google Analytics and Google Ads tags to measure visits and conversions, and Microsoft Clarity to understand how visitors use our pages (including heatmaps and anonymised session recordings). Our customer reviews are displayed through EmbedSocial, which loads content from its own servers. These services set cookies or use similar technologies; you can control cookies through your browser settings.
We never sell your information. We share it only with the service providers who help us run the business — such as our email delivery, analytics and advertising providers named above, and our certification body where work must be notified — and where the law requires it. Providers act under their own terms and appropriate safeguards.
We keep enquiry details for as long as needed to deal with the enquiry and for a reasonable period afterwards. Job records, certificates and invoices are kept for the statutory and warranty periods that apply to them.
Under UK GDPR you can ask for a copy of the information we hold about you, ask us to correct or delete it, restrict or object to how we use it (including any use for advertising, as above), and ask for it in a portable format. To exercise any of these rights, contact us using the details below. If you’re unhappy with how we handle your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Call 01732 361827, email info@allviewelectrical.co.uk, or write to Allview Electrical Ltd, 1 Burrs Hill Cottage, Horsmonden Road, Brenchley, Kent TN12 7AT.
We may update this policy from time to time; the latest version will always be on this page.